February 2012
3 posts
Transactions vs. Relationships
The world of online print is dominated by only a handful of large national companies. They target an easy-to-reach, audience with unsophisticated needs. They focus on offering only simple products with limited options that are less error-prone in production. In addition, these products don’t cost a lot to ship, are not time sensitive, and are of “good enough” quality for the long-tail consumer...
10 tags
Dog-fooding it - the tools we use to run Keen
Keen is a solution, in large part, designed to remove the burden of software and IT resource management for our print service provider customers. The fact is that most companies we work with find it prohibitively expensive and difficult to deal with in-house software infrastructure. This is where Software-as-a-Service (SaaS) is the ultimate equalizer that can solve complex problems while being...